The Writing Synth Hypothesis

The Writing Synth Hypothesis

Reflecting on where writing is heading seems critical as, within education, we think about the future we should equip our graduates for, which in turn should shape the future of writing pedagogy and assessment.

An AI-generated image from DALLE•E showing sliders and knobs in a futuristic writing app

The hypothesis

Synthesisers transformed music composition fundamentally. As personal computers became widespread, and digital audio workstations with built-in instruments and effects became affordable in the late 1980s, the masses could start tinkering with audio tracks without needing to learn an instrument or the formal fundamentals of music. Non-linear editing was a fundamentally different way of composing, enabling the flexible exploration of creative options.

The Writing Synth hypothesis proposes that with the emergence of generative AI, authors will be able to learn writing in new ways, democratising writing just as we saw with music synthesisers.

Now we need to learn to play these new instruments.

There may be new genres of writing that, like the music revolution, were impossible to create without these new tools.

This is a working hypothesis.

  • It needs to be tested conceptually (does the argument by analogy hold up?).
  • There’s important user interface design work to do (since writing is different to music, how will we orchestrate texts?).
  • And the vacuum of evidence must be filled (what does such writing look like in practice, who is capable of it, and does it assist learners of all ages and stages?).

Let’s take a walk to explore this new space.

Music synths: data, interoperability, UX

The music synth revolution was possible thanks to a radical new data and interoperability infrastructure. Analogue and then digital synthesisers could be connected to computers thanks to the new underlying standard for digitising and transmitting audio signals between devices called MIDI (Musical Instrument Digital Interface). But a data infrastructure is only useful when humans can interact with it, which brings us to the user experience (UX).

Younger readers will not recall a time before visual text editors. The ability to translate thoughts onto the screen fast enough to keep pace with one’s thinking was a revolution, first demonstrated in 1968 by Doug Engelbart in his extraordinary Mother of all Demos. We can barely conceive how revolutionary it was in the era of the typewriter and tickertape, to see someone type something, change their mind, and instantly edit it. With the PC revolution led by Xerox, Apple and Microsoft, we moved from command line interfaces (where the user had to type arcane command syntax and semantics) to what were first termed WIMP (Windows/Icons/Menus/Pointer) Graphical User Interfaces (GUIs), which we of course now take for granted. These displays were revolutionary, constantly reminding the user what commands were available via icons and menus (exploiting human recognition instead of recall), offered complementary, interlinked views of data (in these wonderful new windows) which could be arranged on screen, with myriad interactive ‘widgets’ such as checkboxes and sliders to set preferences.

The arrival of non-linear editors orchestrated these fundamentally new ways of interacting with digital assets to transition musical composition into playful experimentation with interactive, visual, multitrack timelines. Now, like text, audio edits had “undo”, and clips could be dragged+dropped, copied+pasted, merged+split, and ‘formatted’ by tweaking their many audio properties. Video followed closely behind, once computing hardware caught up to handle storage and resolution challenges.

Envisioning the AI Writing Studio

As someone coming from the Human-Computer Interaction (HCI) community, I am drawn to design prototypes as one way of envisioning the future, so we’ll kick off with that. The chat interface in OpenAI’s ChatGPT has seized the world’s imagination with its simplicity, providing the first walk-up-and-use interface to the large language model capability (which had been available for several years via GPT APIs, but only to technical experts). Everyone knew what textchat was, and it reinforced the conversational metaphor that played to the public’s sci-fi imaginations. The addition of voice input and output consolidated that narrative — at last AI had delivered HAL, C-3PO, DATA and all our other favourites from the movies. Our baby AI can talk (apparently about anything, with great confidence) and we’re absolutely besotted!

But when we remind ouselves that the user interface is a way to control a powerful computer, a chat metaphor is not the only, or even optimal, way to perform all tasks. In one sense, it’s a variant on the good old command line interface that preceded GUIs, requiring the user to know, like a magician conjuring spells, the commands that will invoke the most powerful effects. Those who have reached moderate to expert levels of proficiency with the Unix command line revel in the power this brings to control in ways that are impossible one click at a time in a GUI. We see the rise of this new art as people delight in figuring out ways to make ChatGPT do their bidding, and set themselves up as Prompt Engineering gurus. This is fun while we all play — but if you need to do serious work, the idea that you need to approach your AI assistant with guile and cunning — as though they’re a tetchy colleague you have to manipulate to get them to cooperate — seems odd to say the least.

While learning to control the output of language models is certainly a form of AI literacy, the need for “prompt engineering” may be consigned in the history books to a curiosity associated with the earliest releases, as people sought to use the chatbot not just for conversation, but as a practical creative tool. A command line interface with highly unpredictable output is not the optimal user interface for co-creation.

How might the UX evolve ? Firstly, taking inspiration from the music revolution, I anticipate the emergence of writing environments will enable authors to orchestrate their writing in new ways. Perhaps the introductory user guide to an AI Writing Studio (Sept. 2023 Release) will describe functionality like this…

  • Source Apps. Select which AI writing generators you want to work with — the studio will render their drafts in different windows which you can arrange, refreshing them each time settings are changed. After a while you may figure out which ones work best with different styles, which ones are most responsive, or which ones are most fun!
  • Genre menu. Choose the genre of writing you want to work in (e.g., tech blog; journal article; business report; etc.)
  • Modulators. Configure the libraries of sliders down the side that you want — these remind you how the text can be modified and encourage experimentation, applied either to the whole document, or the selected text (e.g., length; formality; reader age; etc.)
  • Record On/Off. Turn on recording to log your studio session, enabling Replay and Analytics (see below).
  • Replay. Fast Forward/Rewind through your document’s timeline to revisit key moments (e.g., recovering the state of the modulators and each app’s draft at a given moment — you can branch your document and explore another version).
  • Analytics. AI is used to generate summaries of your usage of AI generators, such as how much you request, reject, adopt or adapt AI suggestions. This helps evidence your critical engagement with AI, which your course will have mentioned. Check if your assignment requires you to include the WAL (Writing Analytics Link) and/or the 1-page report.
  • Feedback Tips. The feedback panel uses the best research on writing to assist your writing skills. In addition to the Analytics, other tabs show you well established indicators of the clarity of writing, and the depth of your reflection and argumentation (varies with the genre you chose). The analytics are your springboard into our personally recommended Practice Exercises and Pro Tips…
  • Practice Exercises. These help you get the most out AI writers, while ensuring that you’re building your own writing and thinking skills.
  • Pro Tips. We curated some of the best videos from our elite writers, who walk through their writing practices with Writing Visual Studio.

At some point perhaps I’ll mock the interface up, and even get to build it. But these are just preliminary ideas — there are far more creative possibilities, introduced next.

Moving beyond AI as ghostwriter demands creative UX design

Glenn Kleiman helpfully discusses (with the aid of GPT) the roles that AI writers can play — as editor, co-author, ghostwriter, and muse. The panic around cheating focuses on AI as ghostwriter, and we will watch the inevitable arms race between AI generators and detectors play out. Policing is important, but not the only mindset we need to adopt. What might interaction with AI writers playing the other roles look like?

We find clues in the communities spanning both academia and the tech industry who’ve been working on Computational Creativity and most recently, Human-AI Co-Creation with Generative Models. Consider Ken Arnold and colleagues, prototyping generative AI that augments rather than automates human writers. The purpose of the AI is to prompt the author with questions, promoting more critical thinking and better writing:

A team at MIT and Harvard are exploring the addition of audio and visual cues for creative writers, along with text: this paper exemplifies the kind of detailed analysis of tool usage that the Writing Synth hypothesis requires:

Continuing with creativity, consider the extraordinary work of Sarah Schwettmann who shows in this keynote talk how generative AI for The Met renders images of cultural artifacts that fill the gaps between artifacts that have been discovered. Thus, using “Generist Maps“, we can ask what might have happened if two cultures had met?

If this is possible for images, then is it not plausible to envision AI writers drafting texts in the interstitial spaces between known evidence, or between polarised positions in an argument? And might visual interfaces such as the above not be an engaging way to work with drafts ?

In another project, Schwettmann’s team describe the Latent Compass, a prototype to help individuals generate images that match their intuitions about the meaning of complex terms (e.g., “more festive”, “more inviting”).  In a writing context, I can see authors teaching their AI assistant with examples of what they mean by “the crisis motivating a research program”, or “artful critique of an argument”, which become new, user-defined modulators. I would see such developments as evidence for the writing synths hypothesis.

The Human-AI co-creation community also offers us conceptual language to describe how the human and AI can be configured to co-create together, such as this example from Michael Muller and colleagues:

[Update 27 Mar 2023] Most recently they have proposed a set of user-centred design principles to guide generative AI tools, which I am looking forward to thinking through in relation to the writing studio concept:

So, those are glimpses of where we may be heading with human-AI co-writing. But right now, in the true Silicon Valley ethos of “move fast and break stuff”, we are witnessing the largest scale introduction of AI in education, with no evidence of its utility for learning. And it is in the trenches of everyday education, at school and university, and professional learning in the workplace, where the writing synth hypothesis must be tested.

Teaching and assessing writing: many hopes and fears, little evidence

GenAI is a system shock because teaching and assessment regimes rest on the assumption is that the learner has written the text, and that the goal is to assess their ability to do so unaided by anyone or anything else (other than the passive capabilities of word processors). Learners may, of course, draw on others’ work, but only following well-established guidelines (e.g., through quoting and citing), in order to maintain academic integrity. Some students cross the line into the territory of student misconduct (the reasons for which are complex), and an array of policies and software products to police this are in place.

However, rather than simply banning AI writing, this has also triggered an outbreak of creativity as educators share and debate ways to actively embrace the new possibilities of composing with AI, as a new way to cultivate students’ critical faculties. This is in my view absolutely the way forward. Our graduates must know how to orchestrate these instruments and (to borrow an aviation metaphor) fly them within their ‘flight envelope’ — understanding the limits within which they can be trusted to perform reliably, before the wings drop off…  Beyond that, if they’re to find work in the creative professions, students must be able to show the additional value that distinguishes them from 100% AI-generated writing, or mere AI app operators who can simply click buttons.

In my own university we are advising effective ethical engagement, and resourcing academics for shorter and longer term adaptation of their assignments, and most other universities are doing the same. This is a holding pattern while we wait for the dust to settle. The web is full of proposals for engaging students in using ChatGPT creatively (101 ideas), while others warn of the death of thinking. These myriad hopes, fears and advice are filling the vacuum of evidence at this transition point. In a year’s time we’ll have many anecdotes and practitioner reports, and the first robust peer reviewed research evidence.

However, while generative AI is undeniably new, we are not in completely uncharted waters. AIED research has been under way for over 40 years. There are communities dedicated to prototyping and evaluating computational support for writing, conversational user interfaces and pedagogical agents, to name just three at the intersection of ChatGPT as a design concept. The media conversation would be more informed if these researchers can translate their work into accessible forms for wider audiences, as well as apply their expertise to show how generative AI can be designed and deployed in ways that respect with what we already know. We’ve made a start on that conversation in my own institution.

[Update 14 Aug 2023: An expert forum on the future of assessment in the age of AI just wrapped up, and the report will be shared in this TEQSA webinar]

Knowledge, skills and dispositions for critical engagement with AI

Amidst all the excitement among the optimists, let’s consider one of the most prevalent aspirations: that students will critically engage with AI draft writing, identify its weaknesses, and show how they have improved on it in their submitted work. While academics proposing these ideas are able to do this, I wonder if they overestimate their students’ knowledge, skills and dispositions to do so.

  • Curriculum/domain knowledge is needed to validate factual claims and spot significant omissions.
  • Rhetorical analysis and writing skills are needed to improve on prose which may in fact exceed many students own ability
  • Dispositions such as the curiosity and authenticity are needed to resist the temptation to just run with what the AI served up.

These qualities must be demonstrated rather than assumed, and educators should design for wide variability among their students in their capacity to critically engage. This is just one example of the evidence that needs to be gathered. [Update 8 June 2023: after 1 semester teaching with ChatGPT, we have initial evidence]

[Update 27 Mar 2023] The Academic Integrity debate around generative AI is (understandably) skewed to the ‘dark side’, and badly in need of more sophisticated vocabulary to talk about what it means to write with integrity with AI. Katy Gero’s exciting research illuminates how creative writers feel about AI writing aids, and is exactly the kind of work we need now. I’ll highlight just one aspect of her work, around the differing ways that writers feel about “authenticity”:

“Writers talked about authenticity, or their ‘voice’, as a concern when it came to incorporating the ideas or suggestions of others. Here, we describe four types of authenticity issues that came up in our interviews: 1) the reader’s sense of authenticity, 2) the impact of viewing suggestions, 3) differing opinions on where authenticity lies, and 4) human v. computer authenticity issues.” (Gero, 2022: p.106)

Gero’s work may offer us concepts and language to help students develop their own sense of what it feels like to work authentically with AI writers.

Writing analytics and academic integrity

(An earlier version of this section was originally posted here)

Recall Analytics in my envisioned writing studio. In the near future, GenAI will be fully integrated into interactive tools for writing, coding, and other creative work with image, music, animation, video etc… I envisage our students will become power-users. Human-AI interaction ‘flow states’ will become a synergistic blur, as prompts are invoked by the learner or offered by the machine, and rejected, adopted, adapted — each in the space of a few seconds. Tens of thousands of times in the production of an assignment.

Asking a student to “declare/document what role AI played” after hours/days/weeks of working in close partnership with such tools now becomes an impossible question to answer.

Instead, following the Writing Synth hypothesis, we look to the music world and borrow a studio recording session analogy: we immerse ourselves in our work, it’s all being recorded, and then we need to replay and review, dissect and debate, re-record elements, or start over…

In educational terms, such tools will be scaffolding “reflection-on-action” (Donald Schön) by the learner, possibly also with peers, and the teaching/coaching team. In time, they develop the capacity to engage in increasingly nuanced “reflection-in-action”, making improvised decisions about how and when to call on AI…  In the language of human-computer interaction research, such tools will support Retrospective Cued Recall.

Analytics crunching that data will make visible patterns that are useful for improving performance. My colleague Antonette Shibani has already prototyped this (see below). We will be able to see — literally — how virtuoso performance with such tools differs from less developed performances. This can serve as formative feedback to the learner, and assist should academic integrity questions arise.

[Update 26 Apr 2023] Antonette Shibani, et al (2023). Visual representation of co-authorship with GPT-3: Studying human-machine interaction for effective writing. 16th International Conference on Educational Data Mining

The fundamental question, then, is whether students are learning to produce great work. And in the future, great work will not be merely what can be automated. As Michael Feldstein has noted, students must learn the limits of GenAI, so that they develop the qualities needed to produce work that is beyond full automation — and stay employed.

And so we return to assessment.

If you can’t write without AI, can you really write?

In a prescient paper written at the turn of the 90s, Gavriel Salomon, David Perkins and Tamar Globerson considered critical educational questions that they envisaged arising with “intelligent technologies” as they termed them. When we ask what effect AI has on students, they distinguish between performance with the AI, and the effects of using AI on the student, assessable once the AI is removed. Intriguingly, they invite us to imagine a positive, futuristic scenario:

“For another illustration, consider the possible impact of a truly intelligent word processor: On the one hand, students might write better while writing with it; on the other hand, writing with such an intelligent word processor might teach students principles about the craft of writing that they could apply widely when writing with only a simple word processor; this suggests effects of it.”

Well, here we are! Fast-forward 30 years to today, and some have argued that ChatGPT is an educational disaster because we only learn to think by writing (Rob Reich, p.20). Decades of research into writing does indeed show that the writing process activates many cognitive faculties for critical thinking. But the roles that a conversational, generative AI agent can play in provoking deeper thinking (see above examples) are not taken into account by such cognitive models, which assume a solo author.

Salomon et al. argue for mindful versus mindless engagement with AI to achieve high performance with AI, and pose the assessment question now confronting us today: should we evaluate what a student is capable of when using AI to augment their intellect, or the “cognitive residue” as they term it — how well they perform once stripped of the AI ? For many educators, it would be a dereliction of duty to turn out graduates who could not write well with a pen and paper, while for others, that is to be stuck in the past. The imperative is to graduate capable of high performance with a profession’s state of the art tools. It may of course be a false dichotomy if the latter is impossible without the former, but that is an empirical question.

Writing in the early 90s, pre-Web, pre-mobile, pre-Big Data, and pre-LLMs, the authors conclude that we cannot afford to assess only AI-augmented student performance. After all:

“Until intelligent technologies become as ubiquitous as pencil and paper—and we are not there yet by a long shot—how a person functions away from intelligent technologies must be considered. Moreover, even if computer technology became as ubiquitous as the pencil, students would still face an infinite number of problems to solve, new kinds of knowledge to mentally construct, and decisions to make, for which no intelligent technology would be available or accessible.”

We might question this assumption now — but something deep inside us as educators might whisper that we will have really lost the plot if our graduates cannot function without computational support. The resolution may lie in what exactly we want students to bring. Rose Luckin and Margaret Bearman have argued that it is pointless to assess students on anything that AI can do better, which is a rapidly rising waterline (Salomon et al. contest this). I’ve also argued that we need to move to higher ground and  harness analytics and AI to help where they can in cultivating the qualities and capabilities that are still distinctively human. How about we start with dignity, compassion and justice.

To close…

So, that’s the Writing Synth Hypothesis. I had fun writing it — let’s see how it all unfolds. This is indeed an extraordinary time.

Your comments are most welcome: my blog doesn’t have great discussion tools, so join the conversation in this LinkedIn thread.

Framing Generative AI as EdTech

So far much of my year has been dominated by the widespread availability of generative AI apps, especially ChatGPT given my work in writing analytics. It’s been hectic but interesting connecting across the university, working closely with Kylie Readman (VP Education & Students) and my IML colleagues, to help prepare briefings and policy.

If you’re helping your institution develop responses to this, or are wondering as a researcher in EdTech/Learning Analytics/AIED how to engage, then you may be interested in:

Framing Generative AI as EdTech

1 hr UTS webinar, 23 February 2023

Simon Buckingham Shum is a Professor of Learning Informatics & Director, Connected Intelligence Centre.

Baki Kocaballi is a Senior Lecturer in the School of Computer Science. He is actively researching Conversational Interfaces and Human-AI Interaction.

Shibani Antonette is a Lecturer in the TD School, and actively researching Automated Writing Feedback and AI tools for education.

Generative AI (GenAI) is being hailed as a tipping point in AI, but let’s be clear: when it comes to educational technologies (EdTech), we have not just landed on “terra nullius”. While apps such as ChatGPT and DALL-E were never developed explicitly as EdTech, like so many other interactive tools we use every day, that doesn’t mean they have no educational value when used well. It’s too early to have peer-reviewed evidence of ChatGPT’s educational effectiveness, but prior research in related areas offers both theory, evidence and practice. So in this session, we’ll locate ChatGPT in the broader research landscape. Experts in two key fields will share their work on Automated Writing Evaluation, and Conversational Interfaces, where ChatGPT sits right at the intersection. Sharing brief glimpses of this work, we aim to spark ideas around how we can build on such foundations, to promote effective, ethical engagement with GenAI and avoid going down dead-ends that are already known from pre-GenAI research. [slides]

Framing Professional Learning Analytics as Reframing Oneself

It’s been rewarding working with close colleagues on this, weaving our ideas together over the last year. Here’s the Open Access Preprint (final version has some minor edits). It will appear later this year in what should be a really interesting special issue on “Designing Technologies to Support Professional & Workplace Learning for Situated Practice”.

Buckingham Shum, S., Littlejohn, A., Kitto, K. & Crick, R. (2022). Framing Professional Learning Analytics as Reframing Oneself. IEEE Transactions on Learning Technologies, 15(5), pp.634-649. https://doi.org/10.1109/TLT.2022.3190055

Abstract: Central to imagining the future of technology-enhanced professional learning is the question of how data are gathered, analyzed, and fed back to stakeholders. The field of learning analytics (LA) has emerged over the last decade at the intersection of data science, learning sciences, human-centered and instructional design, and organizational change, and so could in principle inform how data can be gathered and analyzed in ways that support professional learning. However, in contrast to formal education where most research in LA has been conducted, much work-integrated learning is experiential, social, situated, and practice-bound. Supporting such learning exposes a significant weakness in LA research, and to make sense of this gap, this article proposes an adaptation of the Knowledge-Agency Window framework. It draws attention to how different forms of professional learning locate on the dimensions of learner agency and knowledge creation. Specifically, we argue that the concept of “reframing oneself” holds particular relevance for informal, work-integrated learning. To illustrate how this insight translates into LA design for professionals, three examples are provided: first, analyzing personal and team skills profiles (skills analytics); second, making sense of challenging workplace experiences (reflective writing analytics); and third, reflecting on orientation to learning (dispositional analytics). We foreground professional agency as a key requirement for such techniques to be used effectively and ethically.

Writing a better Research Abstract: free course + AI feedback!

One of my PhDs is Sophie Abel, who’s published a free course on UTS Open — Writing an Abstract is about an hour’s tutorial introducing the hallmarks of a good abstract, providing a wide range of engaging interactive exercises.

The course is based on Sophie’s PhD, who brings her expertise in Academic Language & Learning to the challenge of designing automated feedback to Higher Degree by Research (HDR) students (completing Masters and Doctoral dissertations) on their writing (learn more).

The course concepts of understanding and mastering the key rhetorical moves in an Abstract are carried through into AcaWriter‘s Abstract genrethe tool we’ve released to all UTS students, that gives instant formative feedback on drafts. But you have access to this via Writing an Abstract!

Learn more about the Academic Writing Analytics Project through our websites, videos, teaching resources and research papers.

The emergence of Reflective Writing Analytics

In 2015 I blogged about the emergence of what I dubbed “Writing Analytics” as a stream within the wider Learning Analytics field. Five years on, we see regular Writing Analytics workshops at LAK and ALASI (see the Events menu on that link), publications appearing in top tier conferences and journals (e.g. see below), and even the launch of a new conference and journal in the last two years.

This blog is to mark the emergence of Reflective Writing Analytics as a sub-stream. Reflective writing is quite different from the more widely used forms of academic writing (literature review, persuasive essay, research paper; etc.), but is growing in importance as we seek to place learners in authentic learning contexts (e.g. internships; work placements; or simulated teams), specifically so that they experience something of the complexity of real workplaces.

Honest reflection can make the writer vulnerable, as they reflect on their uncertainties, failings, and how they are changing as a learner/professional. They are often deeply personal, connecting to different threads across the many areas of their life. That’s almost the opposite of the other genres of writing that dominate students’ and professionals’ lives, which emphasise rational distance, mastery of the material, and confident rhetoric. Deep reflection can even share transformational moments in someone’s life and learning. Speaking personally, I find some student reflections profound, and even moving — an inspirational reminder of why we do what we do. Yet reflecting is not something that people are always (or even often) given the opportunity to learn how to do well.

As noted in a recent paper:

“Helping people make sense of their thoughts, feelings, reactions and approaches when stretched out of their comfort zones is core business for educators and coaches. Suitably supported, honest reflection makes it safe to question assumptions and consider change, but we also know that this is often difficult to teach, and challenging to learn.

[…] Reflective Writing is a strategy used in education and many professions to help learners, professionals and leaders make sense of challenging experiences, and prepare for the future. It integrates “head and heart”: valuing not only technical/academic knowledge, but how this interplays with experiential/professional ways of knowing, and recognising the fact that learning and working engage our emotions and feelings.

[…] However, while we know there is nothing as valuable as detailed coaching feedback to build this capacity, this is a scarce, costly skillset and labor-intensive. The practical consequence is that most students and leaders do not understand how to reflect deeply, and do not receive good feedback.” (Buckingham Shum & Lucas, 2020)

The desire to provide people with useful and timely feedback on reflection on a widespread basis has led to interest in developing Reflective Writing Analytics — broadly, the use of natural language processing and automated feedback methods to understand and support the process of reflection. This is a nascent area. There are not many people (that we know of) working on the challenge of providing automated analysis of, and feedback on, reflective writing, so it was a delight to convene a post-LAK20 call last week with teams from the USA, UK and AUS, when we spent 2 hours comparing notes on what we’re wrestling with, and how we might collaborate to move the field forward. 

Examples of current work are below to help you get up to speed with this emerging field, the different emphases within it, and the scholarly communities who participate. There’s a significant existing body of work outside the field of  analytics on the nature of reflection, and how to teach reflective writing (reviewed in the papers). The intriguing challenge is to translate that, with integrity, into the world of text analytics and automated feedback. As we noted during our call, it’s a really exciting nexus of the cognitive, social, affective, pedagogical, ethical, user experience and technical. 

Do get in touch if you want to join forces — everyone is most welcome, and we’re sure there must be more people out there doing this we haven’t met! 

Thanks to the kickoff videoconference participants for co-authoring this blog: Alyssa Wise (NYU), Andrew Gibson (QUT), Huda Alrashidi (Warwick), Ming Liu (UTS), Qiujie Li (NYU), Sameen Reza (NYU), Thomas Ullmann (OU), Yeonji Jung (NYU) 

New York University  (Lead: Alyssa Wise)

Cui, Y., Wise, A. F., & Allen, K. L. (2019). Developing Reflection Analytics for Health Professions Education: A Multi-dimensional Framework to Align Critical Concepts with Data Features. Computers in Human Behavior, 100, 305-324. https://doi.org/10.1016/j.chb.2019.02.019

Jung, Y. and Wise, A.F. (2020). How and How Well Do Students Reflect?: Multi-Dimensional Reflection Assessment in Health Professions Education. In Proceedings of the 10th International Conference on Learning Analytics & Knowledge (LAK’20). ACM, New York, NY, USA, pp.595-604. https://doi.org/10.1145/3375462.3375528 [Preprint]

Wise, A. F., & Cui, Y. (2019,). Top Concept Networks of Professional Education Reflections. In Proceedings of the 9th International Conference on Learning Analytics & Knowledge (LAK’19). ACM, New York, NY, USA pp. 260-264. https://dl.acm.org/doi/pdf/10.1145/3303772.3303840

Wise, A.F., Reza, S. & Han, R. J. (2020). Becoming a Dentist: Tracing Professional Identity Development through Mixed-Methods Data Mining of Student Reflections. Proceedings of ICLS’20: International Conference of the Learning Sciences. Nashville, TN: ISLS. [Preprint]

Queensland University of Technology (Lead: Andrew Gibson)

Work in progress with RWA and GoingOK: http://goingok.org

Willis, J., and Gibson, A (2020). The Emotional Work of Being an Assessor: A Reflective Writing Analytics Inquiry into Digital Self-assessment. In Fox, J., Alexander, C., Aspland,T.(Eds.) Teacher Education in Globalised Times. (Sringer).  https://doi.org/10.1007/978-981-15-4124-7 [pre-order]

Gibson, Andrew P. (2017) Reflective writing analytics and transepistemic abduction. PhD Thesis, Queensland University of Technology. https://doi.org/10.5204/thesis.eprints.106952 [Preprint]

Gibson, A., Aitken, A., Sándor, Á., Buckingham Shum, S., Tsingos-Lucas, C. and Knight, S. (2017). Reflective Writing AnalyticsFor ActionableFeedback. Proceedings of LAK17: 7th International Conference on Learning Analytics & Knowledge, March 13-17, 2017, Vancouver, BC, Canada. (ACM Press), pp.153-162. http://dx.doi.org/10.1145/3027385.3027436 [Preprint] [Replay]

The Open University & Warwick University (Lead: Thomas Ullmann)

Ullmann, T. D. (2019). Automated Analysis of Reflection in Writing: Validating Machine Learning Approaches. International Journal of Artificial Intelligence in Education, 29(2), 217–257. https://doi.org/10.1007/s40593-019-00174-2 [Preprint]

Ullmann, T. D., Wild, F., & Scott, P. (2012). Comparing Automatically Detected Reflective Texts with Human Judgements. 2nd Workshop on Awareness and Reflection in Technology-Enhanced Learning. CEUR-WS.org. http://ceur-ws.org/Vol-931/paper8.pdf 

Try ReflectR – an online tool to classify sentences regarding reflection: http://qone.eu/reflectr  

Alrashidi, Huda; Ullmann, Thomas; Ghounaim, Samiah and Joy, Mike (2020). A Framework For Assessing Reflective Writing Produced Within the Context of Computer Science Education. In: Companion Proceedings 10th International Conference on Learning Analytics & Knowledge (LAK20, 24/03/2020, Frankfurt, Germany). [Preprint]

University of Technology Sydney (Lead: Simon Buckingham Shum)

AcaWriter automated feedback tool: AcaWriter orientation for staff and students • Video intro to the reflective module and embedding in Pharmacy Masters program

A blog post on the challenge of sharing reflective writing datasets

Buckingham Shum, S., Á. Sándor, R. Goldsmith, R. Bass and M. McWilliams (2017). Towards Reflective Writing Analytics: Rationale, Methodology and Preliminary Results. Journal of Learning Analytics, 4, (1), 58–84. https://doi.org/10.18608/jla.2017.41.5 (Open Access)

Gibson, A., Aitken, A., Sándor, Á., Buckingham Shum, S., Tsingos-Lucas, C. and Knight, S. (2017). Reflective Writing AnalyticsFor ActionableFeedback. Proceedings of LAK17: 7th International Conference on Learning Analytics & Knowledge, March 13-17, 2017, Vancouver, BC, Canada. (ACM Press), pp.153-162. http://dx.doi.org/10.1145/3027385.3027436 [Preprint] [Replay]

Liu, M., Buckingham Shum, S., Mantzourani, E.,Lucas, C. (2019). Evaluating Machine Learning Approaches to Classify Pharmacy Students’ Reflective Statements. In: Isotani S., Millán E., Ogan A., Hastings P., McLaren B., Luckin R. (eds) Artificial Intelligence in Education. AIED 2019. Lecture Notes in Computer Science, vol 11625. Springer, Cham. https://doi.org/10.1007/978-3-030-23204-7_19 [Preprint]

Buckingham Shum, S. and Lucas, C. (2020). Learning to Reflect on Challenging Experiences: An AI Mirroring Approach. Proceedings of ACM CHI 2020 Workshop on Detection and Design for Cognitive Biases in People and Computing Systems, April 25, 2020 (online). [Preprint]

 

Tackling cognitive bias with CHI tools

CHI is the premier conference on Computer-Human Interaction, though this year’s isn’t meeting due to COVID-19 (but see the Proceedings if you’re not familiar with its amazing breadth and depth). However, some of the workshops are going ahead online, one of which is this new one on Detection and Design for Cognitive Biases in People & Computing Systems:

“With social computing systems and algorithms having been shown to give rise to unintended consequences, one of the suspected success criteria is their ability to integrate and utilize people’s inherent cognitive biases. Biases can be present in users, systems and their contents. With HCI being at the forefront of designing and developing user-facing computing systems, we bear special responsibility for increasing awareness of potential issues and working on solutions to mitigate problems arising from both intentional and unintentional effects of cognitive biases.

This workshop brings together designers, developers, and thinkers across disciplines to re-define computing systems by focusing on inherent biases in people and systems and work towards a research agenda to mitigate their effects. By focusing on cognitive biases from a content or system as well as from a human perspective, this workshop will sketch out blueprints for systems that contribute to advancing technology and media literacy, building critical thinking skills, and depolarization by design.”

The papers are all open access, so jump in and see what an interesting range of contributions this event attracted. The workshop was an eclectic mix of expertises and interests, and also used a Miro board in a fun way to support activities with sticky note exercises.

I wrote a position paper with Cherie Lucas, contextualising our work on the automated detection of written reflection. Our vision is that such tools could make citizens more self-aware of their biases, making them less reactive, and more open to new perspectives when their assumptions are challenged.

Buckingham Shum, S. and Lucas, C. (2020). Learning to Reflect on Challenging Experiences: An AI Mirroring Approach. Proceedings of the CHI 2020 Workshop on Detection and Design for Cognitive Biases in People and Computing Systems, April 25, 2020. [slides]

Abstract. As citizens are confronted by major societal changes, they find their assumptions being challenged and their identities threatened, bringing the risk that they retreat to like-minded ‘bubbles’ rather than ask whether they might have something to learn. Algorithmically driven media platforms exacerbate this process by amplifying cognitive biases and polarizing debate. This paper argues for a distinctive role that Artificial Intelligence (AI) can play, by holding up a metaphorical ‘mirror’ to online writers, with carefully designed feedback making them more aware of, and reflective about, their reactions and approaches to challenging situations. As an example, we describe a web application that uses Natural Language Processing to annotate written accounts of personal responses to challenging experiences, highlighting where the author appears to be reflecting shallowly or deeply. This open source tool is already in use by students to help them make sense of work placement challenges they encounter, but could find wider application. Our vision is that such tools could make citizens more self-aware of their biases, making them less reactive, and more open to new perspectives when their assumptions are challenged.

Congratulations, Dr Antonette Shibani!

I’m delighted to announce that Antonette Shibani has become the first graduate from CIC’s PhD program! She passed with flying colours, and has secured a Lectureship in the UTS Faculty of Transdisciplinary Innovation.

Well done Shibani – here’s the link to the thesis, and check out her blog to learn more!

Augmenting pedagogic writing practice with contextualizable learning analytics

http://hdl.handle.net/10453/136846

Academic writing is a key skill that contributes to essential learning outcomes for higher education students. Despite its importance, students often lack proficiency in writing and find it challenging to learn. While previous research suggests that students’ writing skills are enhanced through formative feedback, the time-consuming nature of providing formative feedback on individual student drafts, especially in large cohorts, makes it impractical for educators to provide detailed writing support in this way. A promising approach, therefore, is the use of writing analytics  to provide automated formative feedback on writing. This particular form of learning analytics, using computational techniques and natural language processing, provides timely, immediate, and consistent automated feedback to help students improve their writing. However, for such tools to work effectively in pedagogic settings, and be adopted by practitioners, academics need to feel a sense of ownership over how the tool fits into their practice. This recognition motivates an increased emphasis on aligning learning analytics applications with learning design, so that analytics-driven feedback is congruent with the pedagogy and assessment regime. The thesis investigates how writing practice can be augmented with a writing analytics tool called ‘AcaWriter’ by aligning it with learning design. The approach is evaluated across two disciplines in authentic higher educational settings using a design-based research approach. Mixed methods and multiple data sources are used to examine how students perceive and interact with automated feedback, and revise their writing. Based on this analysis, the thesis provides empirical evidence that students found the writing intervention and automated feedback from AcaWriter useful, and improved their subject-related writing skills, thus validating its applicability in writing contexts. It identifies varied levels of student engagement with automated feedback and ways to scaffold its application for effective use. Cross-fertilizing research and practice, the key insights gained from these design iterations are formalised as the Contextualizable Learning Analytics Design model. The model clarifies how the features, feedback and learning activities around AcaWriter can be tuned for different pedagogical contexts and assessment regimes, by co-designing them with educators. The thesis also studies the perspectives of educators, who play a key role in implementing such learning analytics innovations in their classrooms. The thesis advances theory and practice in the development of flexible learning analytics applications, capable of providing meaningful, contextualized support that enhances learning, and adoption by practitioners in authentic practice.

Evaluating ML for Pharmacy Student Reflection

UTS will be represented at the 20th International Conference on Artificial Intelligence in Education by CIC research fellow in writing analytics, Ming Liu, who leads a new paper from our ongoing collaboration with Cherie Lucas (UTS School of Pharmacy), now joined by her pharmacy colleague Efi Mantzourani (Cardiff University).

Building on our previous work in the Academic Writing Analytics project, which uses a rule-based implementation of Ágnes Sándor’s concept matching framework, this is our first paper to investigate the potential of machine learning approaches to the detection of reflective statements in student writing about their work placements.

Liu, M., Buckingham Shum, S., Mantzourani, E. and Lucas, C. (2019). Evaluating Machine Learning Approaches to Classify Pharmacy Students’ Reflective StatementsProceedings AIED2019: 20th International Conference on Artificial Intelligence in Education, June 25th – 29th 2019, Chicago, USA. Lecture Notes in Computer Science & Artificial Intelligence: Springer. 

Abstract. Reflective writing is widely acknowledged to be one of the most effective learning activities for promoting students’ self-reflection and critical thinking. However, manually assessing and giving feedback on reflective writing is time consuming, and known to be challenging for educators. There is little work investigating the potential of automated analysis of reflective writing, and even less on machine learning approaches which offer potential advantages over rule-based approaches. This study reports progress in developing a machine learning approach for the binary classification of pharmacy students’ reflective statements about their work placements. Four common statistical classifiers were trained on a corpus of 301 statements, using emotional, cognitive and linguistic features from the Linguistic Inquiry and Word Count (LIWC) analysis, in combination with affective and rhetorical features from the Academic Writing Analytics (AWA) platform. The results showed that the Random-forest algorithm performed well (F-score=0.799) and that AWA features, such as emotional and reflective rhetorical moves, improved performance.

Pharmacy reflective practice: aligning learning design and analytics

The start of the new year is a good moment to distill the key ingredients of the 2 year collaboration around writing analytics (automated feedback to students on their reflective writing), that CIC has built with UTS academic Cherie Lucas from our School of Pharmacy. As with other collaborations (such as with Pip Ryan on her students’ legal writing), it exemplifies the co-design process that we initiate with academics, in which we iteratively seek to design an automated feedback tool that students can use to improve their drafts, prior to submission:

  • distill key insights from the scholarship into the teaching and learning of good reflective writing, to design a formal, implementable model that – in principle – should be applicable to a wide range of reflective writing contexts (learn more)
  • understand the academic’s specific educational challenge in context (e.g. students are struggling to  produce good reflective writing about their work experience placements)
  • establish the mapping to the features that our text analytics tool is able to detect
  • evaluate the performance of the parser (in close partnership with the academic)
  • co-design the feedback messages that students will receive depending on their writing
  • evaluate students’ reactions to the new tool
  • iterate…

In the video, Cherie Lucas describes the nature of the challenge, and what AcaWriter contributes to the learning experience. The interface looks like this, with the text editor frame on the left, and the Reflective Report annotation of the writing on the right, generated after a few seconds on clicking Get Feedback:

Zooming in on the automatically annotated student writing in the Reflective Report:

Not shown in the video is the Feedback Tab providing encouragement when there appear to be good features in the text, and actionable feedback for improvement, e.g.

For us, one of the hallmarks of a successful collaboration is that our academic partners’ own disciplinary community of educators recognise the advance they’ve made. Here’s a brief, very helpful introduction that Cherie wrote for her peers. Her work has excited significant interest with colleagues around the world, who are now initiating their own projects to install our software for piloting with their students.

Learn more about how we design Writing Activities with Writing Analytics through the integration of learning design, analytics, educator and student resources, and evaluation evidence…

Dive deeper…

Gibson A., Aitken A., Sándor Á., Buckingham Shum S., Tsingos-Lucas C. and Knight S. (2017), Reflective writing analytics for actionable feedback. Proceedings of LAK17: 7th International Conference on Learning Analytics and Knowledge, March 13-17, 2017, Vancouver, CA (ACM Press: NY). [Video] (AWARDED BEST PAPER)

Liu, M., Buckingham Shum, S., Mantzourani, E. and Lucas, C. (2019). Evaluating Machine Learning Approaches to Classify Pharmacy Students’ Reflective StatementsProceedings AIED2019: 20th International Conference on Artificial Intelligence in Education, June 25th – 29th 2019, Chicago, USA. Lecture Notes in Computer Science & Artificial Intelligence: Springer.

Lucas C. (2016), The relationship between reflective practice, learning styles and academic performance in pharmacy education. Doctoral Dissertation, The University of Sydney, Australia. 2016

Lucas C. (2018), Accessorizing the Science Foundation with Internal Mirrors: A Novel Open Source Tool to Enhance Reflective Practice. Pulses. Currents in Pharmacy Teaching and Learning Scholarly Blog. August 28, 2018.

Lucas C, Gibson A. and Buckingham Shum S. (In Press), Utilization of a novel online reflective learning tool for immediate formative feedback to assist pharmacy students’ reflective writing skills. American Journal of Pharmacy Education.

Tsingos-Lucas C, Aitken A, Gibson A, Buckingham Shum S. (2017). Utilisation of a Novel Online Educational Toolto Assist Pharmacy Students to Self- Critique Reflective Writing Tasks. Proceedings of the 9th Pharmacy Education Symposium, Prato, Italy, 9-12th July 2017. (AWARDED BEST TEACHING INNOVATION POSTER)

Building educators’ trust in AI: co-design case study

Building on a previous co-design session, Ming Liu (writing analytics research fellow) and I recently ran a follow-up session with Cherie Lucas (Discipline of Pharmacy, Graduate School of Health). The task was to design the first version of the Feedback Tab in AcaWriter, for reflective writing.

The AcaWriter screen looked like this:

Zooming in, the feedback looked like this (click to enlarge), with sentences annotated using icons and font:

(Learn more about the underlying model of textual features, and a study to evaluate initial student reactionsto it.)

PhD work by Shibani Antonettehas added a new Feedback Tabfor other genres of student writing in Law(essays) and  Accounting (business analyses), while Sophie Abelhas designed feedback for PhD students’ on their research abstracts. As you can see from those examples, in addition to the Analytical Report Tabwhich annotates sentences in the student’s text, the Feedback Tab gives explicit summaries about the meaning of the highlighting, and suggesting what the student might do to improve their draft. Here’s an example from Law:

So, this is what we needed to do for reflective writing. The task was to define a set of rules, which will trigger feedback advice to students given the presence or absence of particular features. The 2 hour design session was set up as shown below, with a Google Doc template on the left screen, and AcaWriteron the right:

We switched attention continually between these as we worked through the different feature permutations that might be significant, which is what the  template scaffolded:

For a given feature (col.1), we considered what should be said to the student if it appeared (col.2) or was missing (col.3). You can also see that more complex patterns emerged:

Presence of one feature but absence of another:

(triangle without square)While it appears that you’ve reported on how you would change/prepare for the future, you don’t seem to have described your thoughts, feelings and/or reactions to an incident, or learning task.

(triangle without preceding circle)While it appears that you’ve reported on how you would change/prepare for the future, you don’t seem to have reported first on what you found challenging. Perhaps you’ve reflected only on the positive aspects in your report?

Repeated feature in successive sentences:

(double circles) Well done, it appears that you may have expanded the detail on the challenge you faced.

(double triangles)Well done, it appears that you have expanded the detail on how you would change/prepare for the future.

Location-specific features:

(triangle in para1)It appears that you have reflected on this very early on. Please ensure that you recap this in your conclusion about the outcomes of your reflection.

Note the qualified tone of the feedback: it appears that you have… you don’t seem to have…Writing is so complex that the machine will undoubtedly get things wrong (something we’ve quantified – as one measure of quality). However, as we’ve argued elsewhere, it may be that imperfect analytics have specific usesfor scaffolding higher order competencies in students.

After 2 hours, we had a completed template, which we could hand over to our developer to be implemented. The Feedback Tab is no longer empty…

Header on all feedback:

Encouraging feedback when features are present:

Cautionary feedback when features are absent:

To summarise, co-design means giving voice and influence to the relevant stakeholders in the design process. Too often, it feels to academics and teachers as though they’re doing all the adjusting to educational technology products, rather than being able to shape them. Since we have complete control over our writing analytics infrastructure (and so can you, since we’ve released it open source), academics can shape the functionality and user experience of the tool in profound ways.

Ultimately, we need to build infrastructure that educators and students trust, and there are many ways to tackle this, co-design being just one.

How do students respond to this automated feedback? Trials are now being planned… We’ll let you know!…