Can TEL save the planet? (JTELSS 2024)

I’ve just spent last week with PhD students at the European Joint Technology-Enhanced Learning Summer School. This was no less than the 18th such event, and it’s clear why this has established itself as an annual fixture in so many doctoral researchers’ and mentors’ calendars. They’ve got a winning mix of pechakucha intros, workshops led by both senior and PhD researchers, keynotes, speed-mentoring, great local food, scenic trips, and lots of time for all those random conversations that go unexpected places!

I was delighted to be invited to give Monday evening’s informal keynote (less a regular talk, more an opportunity to reflect on how you’re developing as a researcher).  I shared some of my work-in-progress thinking, as I try to make sense of why the intersecting crises in our newsfeeds barely penetrate the ed-tech academic bubble, and whether the poly/perma/meta-crisis should shape our priorities. As the ridiculous title indicates, the challenges are almost too huge to frame coherently, but if you’re curious, here are the slides (abstract below), where I hope you’ll find at least one interesting thinker to chase down.

It’s always hard to know how such a provocation will go down, so I was delighted with the appetite to wrestle with these questions in many follow-up chats. I loved being immersed in such a cultural melting pot for a week, and given the topic, an added edge was meeting students from countries including Syria, Ukraine and Israel, who have lived/are living the daily hell the rest of us watch on screens.

Kudos to the lead team who orchestrated so effectively, everyone who created such a vibrant atmosphere, and sincere thanks for welcoming me into the special JTELSS community!

Can TEL save the planet?

Abstract. I don’t think it’s overstating matters to say that humanity finds itself at an inflection point. The interlocking crises can feel overwhelming (ecological; political; financial; technological; medical; spiritual…). And I don’t know about you, but I’m finding it increasingly surreal attending conferences where these are not mentioned, and seem to have zero impact on our work. Or is this just ridiculous ranting? Why indeed would irreversible ecosystem collapse (for example) change how we think about TEL, pedagogy, analytics or AI? Sure, it’s really sad, but does it make sense to ask how this impacts our research? So, while it’s an exhilarating time to be working on TEL given all the AI advances, the societal challenges are daunting, and I find myself reflecting increasingly on whether this brings a responsibility to those of us who invent the future of TEL. How do we go about wrestling with this? How do we stay hopeful? I invite you to hear my thoughts-in-progress, and disagree with anything I say! We have a whole week to discuss and sort this out…

Human-Centred Learning Analytics: 2019-2024 (BJET)

Buckingham Shum, S., Martínez-Maldonado, R., Dimitriadis, Y., & Santos, P. (2024). Human-Centred Learning Analytics: 2019-24. British Journal of Educational Technology, 55(3), 755-768. https://doi.org/10.1111/bjet.13442 (Editorial to a Special Section Human-Centred Learning Analytics)
BJET logo

In 2018, working with Rebecca Ferguson and Roberto Martínez-Maldonado, I co-edited a special section of the Journal of Learning Analytics introducing the thematic priority of Human-Centred Learning Analytics (HCLA), published in 2019. We called for LA to engage with the rich diversity of HCI theories, design processes and empirical methods, with explicit attention to meaningful engagement with educational stakeholders, to design LA tools that augment teaching practices and learner behaviour, and through this, illuminating the sociotechnical factors influencing the successful adoption (or rejection) of LA tools.

Since then, we have seen the HCLA community grow through annual international workshops linked to major conferences, and several literature reviews have now been published. So 5 years on, it seemed timely to bring together a new collection of work as a snapshot of the current state of the art, and we were delighted that the British Journal of Educational Technology chose from its call for special sections. In our editorial we reflect on the papers, how the field has developed, and what the next 5 years might hold. Here’s the abstract which is  now published for early online access, with the special section formally published in May:

Human-Centred Learning Analytics (HCLA) has emerged in the last 5 years as an active sub-topic within Learning Analytics, drawing primarily on the theories and methods of Human-Computer Interaction (HCI). HCLA researchers and practitioners are adopting and adapting HCI theories/methods to meet the challenge of meaningfully engaging educational stakeholders in the LA design process, evaluating systems in use, and researching the sociotechnical factors influencing LA successes and failures. This editorial introduces the contributions of the papers in this special section, reflects more broadly on the field’s emergence over the last five years, considers known gaps, and indicates new opportunities that may open in the next five years.

I hope you find this a provocative collection that inspires you to bring the voices of stakeholders more strongly and meaningfully into the design process.

Special Section Human-Centred Learning Analytics – papers and abstracts:

Campos, F.Nguyen, H.Ahn, J., & Jackson, K. (2023). Leveraging cultural forms in human-centred learning analytics design

In this article, we offer theory-grounded narratives of a 4-year participatory design process of a Learning Analytics tool with K-12 educators. We describe how we design-in-partnership by leveraging educators’ routines, values and cultural representations into the designs of digital dashboards. We make our long-term reasoning visible by reflecting upon how design decisions were made, discussing key tensions and analysing to what extent the developed tools were taken up in practice. Through thick design narratives, we reflect upon how cultural forms—recognizable cultural constructs that might cue and facilitate specific activities—were identified among educators and informed the design of a dashboard. We then examined the extent to which the designed tool supported coaches and teachers to engage in Generative Uncertainty, an interpretive stance in which educators manifest productive inquiries towards data. Our analysis highlights that attuning to cultural forms is a valuable first step but not enough towards designing LA tools for systems in ways that fit institutionalized practices, challenge instrumental uses and spur productive inquiry. We conclude by offering two key criteria for making culturally-grounded design decisions in the context of long-term partnerships.

Hilliger, I.Miranda, C.Celis, S., & Pérez-Sanagustín, M. (2023). Curriculum analytics adoption in higher education: A multiple case study engaging stakeholders in different phases of design

Several studies have indicated that stakeholder engagement could ensure the successful adoption of learning analytics (LA). Considering that researchers and tech developers may not be aware of how LA tools can derive meaningful and actionable information for everyday use, these studies suggest that participatory approaches based on human-centred design can provide stakeholders with the opportunity to influence decision-making during tool development. So far, there is a growing consensus about the importance of identifying stakeholders’ needs and expectations in early stages, so researchers and developers can design systems that resonate with their users. However, human-centred LA is a growing sub-field, so further empirical work is needed to understand how stakeholders can contribute effectively to the design process and the adoption strategy of analytical tools. To illustrate mechanisms to engage various stakeholders throughout different phases of a design process, this paper presents a multiple case study conducted in different Latin American universities. A series of studies inform the development of an analytical tool to support continuous curriculum improvement, aiming to improve student learning and programme quality. Yet, these studies differ in scope and design stage, so they use different mechanisms to engage students, course instructors and institutional administrators. By cross analysing the findings of these three cases, three conclusions emerged for each design phase of a CA tool, presenting mechanisms to ensure stakeholder adoption after tool development. Further implications of this multiple case study are discussed from a theoretical and methodological perspective.

Hutchins, N. M., & Biswas, G. (2023). Co-designing teacher support technology for problem-based learning in middle school science

This paper provides an experience report on a co-design approach with teachers to co-create learning analytics-based technology to support problem-based learning in middle school science classrooms. We have mapped out a workflow for such applications and developed design narratives to investigate the implementation, modifications and temporal roles of the participants in the design process. Our results provide precedent knowledge on co-designing with experienced and novice teachers and co-constructing actionable insight that can help teachers engage more effectively with their students’ learning and problem-solving processes during classroom PBL implementations.

Lawrence, L.Echeverria, V.Yang, K.Aleven, V., & Rummel, N. (2023). How teachers conceptualise shared control with an AI co-orchestration tool: A multiyear teacher-centred design process

Artificial intelligence (AI) can enhance teachers’ capabilities by sharing control over different parts of learning activities. This is especially true for complex learning activities, such as dynamic learning transitions where students move between individual and collaborative learning in un-planned ways, as the need arises. Yet, few initiatives have emerged considering how shared responsibility between teachers and AI can support learning and how teachers’ voices might be included to inform design decisions. The goal of our article is twofold. First, we describe a secondary analysis of our co-design process comprising six design methods to understand how teachers conceptualise sharing control with an AI co-orchestration tool, called Pair-Up. We worked with 76 middle school math teachers, each taking part in one to three methods, to create a co-orchestration tool that supports dynamic combinations of individual and collaborative learning using two AI-based tutoring systems. We leveraged qualitative content analysis to examine teachers’ views about sharing control with Pair-Up, and we describe high-level insights about the human-AI interaction, including control, trust, responsibility, efficiency, and accuracy. Secondly, we use our results as an example showcasing how human-centred learning analytics can be applied to the design of human-AI technologies and share reflections for human-AI technology designers regarding the methods that might be fruitful to elicit teacher feedback and ideas. Our findings illustrate the design of a novel co-orchestration tool to facilitate the transitions between individual and collaborative learning and highlight considerations and reflections for designers of similar systems.

Wiley, K.Dimitriadis, Y., & Linn, M. (2023). A human-centred learning analytics approach for developing contextually scalable K-12 teacher dashboards

This paper describes a Human-Centred Learning Analytics (HCLA) design approach for developing learning analytics (LA) dashboards for K-12 classrooms that maintain both contextual relevance and scalability—two goals that are often in competition. Using mixed methods, we collected observational and interview data from teacher partners and assessment data from their students’ engagement with the lesson materials. This DBR-based, human-centred design process resulted in a dashboard that supported teachers in addressing their students’ learning needs. To develop the dashboard features that could support teachers, we found that a design refinement process that drew on the insights of teachers with varying teaching experience, philosophies and teaching contexts strengthened the resulting outcome. The versatile nature of the approach, in terms of student learning outcomes, makes it useful for HCLA design efforts across diverse K-12 educational contexts.

Team-Based Learning APAC keynote

Last week I had the pleasure of being welcomed into the Team-Based Learning community, at their Asia Pacific Community Symposium. While everyone is doing “team-based learning” of some sort, I was not familiar with TBL as a set of specific learning design patterns which have been refined across multiple contexts, with a dedicated and passionate community advocating and researching it, and dedicated platforms scaffolding the process.

They invited me to share how UTS has responded to GenAI, to which (given the community) I added a few pointers to work from my other work on Collective Intelligence and Teamwork Analytics. Slides below and as PDF.

“Belonging Analytics”?

Connecting the fields of student belonging and learning analytics: “Belonging Analytics”

As with every purposeful human endeavour, motivation for learning and becoming a professional within a discipline is enhanced when individuals feel a sense of belonging. In the context of education, belonging refers to students’ subjective feeling of being a valued member of the learning community, that comes from a sense of connection with others as well as to the course of study. This affective dimension of engagement has notable links with many positive learning outcomes, including transition, retention, success and well-being. The importance of belonging has been underscored by the recent COVID-19 pandemic and subsequent increase in online, remote learning, and more students found themselves learning in isolation. The issue is further compounded for students from equity or disadvantaged groups, who already feel a lower sense of belonging.

Notwithstanding the pandemic, students’ experiences of belonging is dynamic and contextual, which presents challenges for tracking and supporting students in a timely manner.  Traditional research methodologies such as surveys and interviews, may be useful sources of data for understanding student belonging, however these are difficult to scale and repeat over multiple episodes.

In response to the urgency of student belonging, CIC researchers Lisa-Angelique Lim and Simon Buckingham Shum are collaborating with belonging experts Peter Felten and Jennifer Uno (Elon University, USA), to conceptualise a scalable approach to this important issue.

In a new paper, we explore the possibility of harnessing learning analytics to monitor and support belonging in timely and personalised ways. Drawing on examples of where learning analytics has been used for personalising feedback to students, we propose a framework for “belonging analytics”, based on the dimensions of agents, data, and feedback mechanisms.

Overall, our framework suggests approaches that leverage a range of quantitative and qualitative data to monitor and support student belonging over time and at scale. Clearly, as with other substantial learning concepts, much care is needed to ensure that any approach drawing on learning data to inform belonging must be firmly grounded in theory, and that analytical approaches do not foster inequity. We conclude the paper with further questions to explore in this new field.

Learn more…

Read: Needed Now: Belonging@Scale blog and a longer read: Lim, L.-A., Buckingham Shum, S., Felten, P. and Uno, J. (2023). “Belonging Analytics”: A Proposal. Learning Letters, Vol. 1, Article 4, 1-12.

Watch: We recently presented these ideas in a webinar at the recent Indiana University Learning Analytics Summit.

Engage: Finally, just as belonging is inherently relational, we invite educators and researchers with a shared interest in this topic, to be part of a new Belonging Analytics community on LinkedIn. We look forward to building this community together with you.

Understanding skilled use of open automated feedback tools as teacher feedback literacy

Summary: a new paper forges a bridge between data-driven, open automated feedback platforms, and teacher feedback literacy competences: 

Buckingham Shum, S., Lim, L.-A., Boud, D., Bearman, M. & Dawson, P. (2023). A comparative analysis of the skilled use of automated feedback tools through the lens of teacher feedback literacy. International Journal of Educational Technology in Higher Education, 20:40 (12 July 2023). https://doi.org/10.1186/s41239-023-00410-9 

The mass availability of generative AI continues to reshape thinking about the future of work and learning. Conversational apps can now give instant feedback to learners about their work — but the educational question is how effective this interaction is. A new design space has opened up for tuning generative AI to give high quality feedback to learners about their work. We are not in uncharted waters here: there is a growing body of knowledge on what “effective feedback” means in higher education, and how to create the conditions for this. It goes far beyond comments accompanying an assignment, with a shift towards “feedback rich ecosystems” in which both teachers and students exercise far greater agency and sensemaking competencies.

In 2019, an exciting book came out: The Impact of Feedback in Higher Education: Improving Assessment Outcomes for Learners (Eds. Henderson, Ajjawi, Boud & Molloy):

“This book asks how we might conceptualise, design for and evaluate the impact of feedback in higher education. Ultimately, the purpose of feedback is to improve what students can do: therefore, effective feedback must have impact. Students need to be actively engaged in seeking, sense-making and acting upon any information provided to them in order to develop and improve. Feedback can thus be understood as not just the giving of information, but as a complex process integral to teaching and learning in which both teachers and students have an important role to play. The editors challenge us to ask two fundamental questions: when does feedback make a difference, and how can we recognise that impact?”

In 2020, I conceived a symposium to bring the editors and authors to UTS to spend 2 days in dialogue with CIC and other researchers developing automated-feedback tools using Learning Analytics/AI. We called for a deeper dialogue between researchers in the design of assessment and feedback in higher education, and researchers developing automated-feedback tools using Learning Analytics/AI. The pandemic shifted this online, but the goals remained the same, and moving online enabled us to more easily bring in additional participants, resulting in DAFFI 2020: Designing Automated Feedback for Impact whose presentations I commend to you.

I’m now delighted to share one of the fruit from this, a collaboration between CIC (Lisa Lim and myself) and our colleagues at Deakin University’s Centre for Research in Assessment and Digital Learning (CRADLE). The focus of the paper is not on generative, conversational AI (which did not exist when we started this work), but on technically less complicated, but correspondingly far more transparent platforms that use simple rules authored by teachers themselves.

“In contrast to closed AF tools, we define open” AF tools as enabling the educator to specify some or all of the following key parameters in the tool’s behaviour:

  1. the student activity data that the system analyses;

  2. the algorithms that analyse that data;

  3. the feedback information the teacher wishes the software to compile for students;

  4. the modalities via which feedback information is communicated by teachers;

  5. the student-driven feedback processes that are afforded.”

What does it mean to do this skillfully? We demonstrate that Boud & Dawson’s  teacher feedback literacy competency framework can be applied very usefully to analysing teaching practices with data-driven, automated feedback platforms. A next step will be to think through what this means for tuning large language models for educational contexts.

A comparative analysis of the skilled use of automated feedback tools through the lens of teacher feedback literacy

Simon Buckingham Shuma, Lisa-Angelique Lima, David Bouda,b,c, Margaret Bearmanb, Phillip Dawsonb

a University of Technology Sydney, AUS
b Deakin University, AUS
c Middlesex University, UK

Effective learning depends on effective feedback, which in turn requires a set of skills, dispositions and practices on the part of both students and teachers which have been termed feedback literacy. A previously published teacher feedback literacy competency framework has identified what is needed by teachers to implement feedback well. While this framework refers in broad terms to the potential uses of educational technologies, it does not examine in detail the new possibilities of automated feedback (AF) tools, especially those that are open by offering varying degrees of transparency and control to teachers. Using analytics and artificial intelligence, open AF tools permit automated processing and feedback with a speed, precision and scale that exceeds that of humans. This raises important questions about how human and machine feedback can be combined optimally and what is now required of teachers to use such tools skillfully. The paper addresses two research questions: Which teacher feedback competencies are necessary for the skilled use of open AF tools? and What does the skilled use of open AF tools add to our conceptions of teacher feedback competencies? We conduct an analysis of published evidence concerning teachers’ use of open AF tools through the lens of teacher feedback literacy, which produces summary matrices revealing relative strengths and weaknesses in the literature, and the relevance of the feedback literacy framework.  We conclude firstly, that when used effectively, open AF tools exercise a range of teacher feedback competencies. The paper thus offers a detailed account of the nature of teachers’ feedback literacy practices within this context. Secondly, this analysis reveals gaps in the literature, signalling opportunities for future work. Thirdly, we propose several examples of automated feedback literacy, that is, distinctive teacher competencies linked to the skilled use of open AF tools.

Your comments most welcome

The Writing Synth Hypothesis

The Writing Synth Hypothesis

Reflecting on where writing is heading seems critical as, within education, we think about the future we should equip our graduates for, which in turn should shape the future of writing pedagogy and assessment.

An AI-generated image from DALLE•E showing sliders and knobs in a futuristic writing app

The hypothesis

Synthesisers transformed music composition fundamentally. As personal computers became widespread, and digital audio workstations with built-in instruments and effects became affordable in the late 1980s, the masses could start tinkering with audio tracks without needing to learn an instrument or the formal fundamentals of music. Non-linear editing was a fundamentally different way of composing, enabling the flexible exploration of creative options.

The Writing Synth hypothesis proposes that with the emergence of generative AI, authors will be able to learn writing in new ways, democratising writing just as we saw with music synthesisers.

Now we need to learn to play these new instruments.

There may be new genres of writing that, like the music revolution, were impossible to create without these new tools.

This is a working hypothesis.

  • It needs to be tested conceptually (does the argument by analogy hold up?).
  • There’s important user interface design work to do (since writing is different to music, how will we orchestrate texts?).
  • And the vacuum of evidence must be filled (what does such writing look like in practice, who is capable of it, and does it assist learners of all ages and stages?).

Let’s take a walk to explore this new space.

Music synths: data, interoperability, UX

The music synth revolution was possible thanks to a radical new data and interoperability infrastructure. Analogue and then digital synthesisers could be connected to computers thanks to the new underlying standard for digitising and transmitting audio signals between devices called MIDI (Musical Instrument Digital Interface). But a data infrastructure is only useful when humans can interact with it, which brings us to the user experience (UX).

Younger readers will not recall a time before visual text editors. The ability to translate thoughts onto the screen fast enough to keep pace with one’s thinking was a revolution, first demonstrated in 1968 by Doug Engelbart in his extraordinary Mother of all Demos. We can barely conceive how revolutionary it was in the era of the typewriter and tickertape, to see someone type something, change their mind, and instantly edit it. With the PC revolution led by Xerox, Apple and Microsoft, we moved from command line interfaces (where the user had to type arcane command syntax and semantics) to what were first termed WIMP (Windows/Icons/Menus/Pointer) Graphical User Interfaces (GUIs), which we of course now take for granted. These displays were revolutionary, constantly reminding the user what commands were available via icons and menus (exploiting human recognition instead of recall), offered complementary, interlinked views of data (in these wonderful new windows) which could be arranged on screen, with myriad interactive ‘widgets’ such as checkboxes and sliders to set preferences.

The arrival of non-linear editors orchestrated these fundamentally new ways of interacting with digital assets to transition musical composition into playful experimentation with interactive, visual, multitrack timelines. Now, like text, audio edits had “undo”, and clips could be dragged+dropped, copied+pasted, merged+split, and ‘formatted’ by tweaking their many audio properties. Video followed closely behind, once computing hardware caught up to handle storage and resolution challenges.

Envisioning the AI Writing Studio

As someone coming from the Human-Computer Interaction (HCI) community, I am drawn to design prototypes as one way of envisioning the future, so we’ll kick off with that. The chat interface in OpenAI’s ChatGPT has seized the world’s imagination with its simplicity, providing the first walk-up-and-use interface to the large language model capability (which had been available for several years via GPT APIs, but only to technical experts). Everyone knew what textchat was, and it reinforced the conversational metaphor that played to the public’s sci-fi imaginations. The addition of voice input and output consolidated that narrative — at last AI had delivered HAL, C-3PO, DATA and all our other favourites from the movies. Our baby AI can talk (apparently about anything, with great confidence) and we’re absolutely besotted!

But when we remind ouselves that the user interface is a way to control a powerful computer, a chat metaphor is not the only, or even optimal, way to perform all tasks. In one sense, it’s a variant on the good old command line interface that preceded GUIs, requiring the user to know, like a magician conjuring spells, the commands that will invoke the most powerful effects. Those who have reached moderate to expert levels of proficiency with the Unix command line revel in the power this brings to control in ways that are impossible one click at a time in a GUI. We see the rise of this new art as people delight in figuring out ways to make ChatGPT do their bidding, and set themselves up as Prompt Engineering gurus. This is fun while we all play — but if you need to do serious work, the idea that you need to approach your AI assistant with guile and cunning — as though they’re a tetchy colleague you have to manipulate to get them to cooperate — seems odd to say the least.

While learning to control the output of language models is certainly a form of AI literacy, the need for “prompt engineering” may be consigned in the history books to a curiosity associated with the earliest releases, as people sought to use the chatbot not just for conversation, but as a practical creative tool. A command line interface with highly unpredictable output is not the optimal user interface for co-creation.

How might the UX evolve ? Firstly, taking inspiration from the music revolution, I anticipate the emergence of writing environments will enable authors to orchestrate their writing in new ways. Perhaps the introductory user guide to an AI Writing Studio (Sept. 2023 Release) will describe functionality like this…

  • Source Apps. Select which AI writing generators you want to work with — the studio will render their drafts in different windows which you can arrange, refreshing them each time settings are changed. After a while you may figure out which ones work best with different styles, which ones are most responsive, or which ones are most fun!
  • Genre menu. Choose the genre of writing you want to work in (e.g., tech blog; journal article; business report; etc.)
  • Modulators. Configure the libraries of sliders down the side that you want — these remind you how the text can be modified and encourage experimentation, applied either to the whole document, or the selected text (e.g., length; formality; reader age; etc.)
  • Record On/Off. Turn on recording to log your studio session, enabling Replay and Analytics (see below).
  • Replay. Fast Forward/Rewind through your document’s timeline to revisit key moments (e.g., recovering the state of the modulators and each app’s draft at a given moment — you can branch your document and explore another version).
  • Analytics. AI is used to generate summaries of your usage of AI generators, such as how much you request, reject, adopt or adapt AI suggestions. This helps evidence your critical engagement with AI, which your course will have mentioned. Check if your assignment requires you to include the WAL (Writing Analytics Link) and/or the 1-page report.
  • Feedback Tips. The feedback panel uses the best research on writing to assist your writing skills. In addition to the Analytics, other tabs show you well established indicators of the clarity of writing, and the depth of your reflection and argumentation (varies with the genre you chose). The analytics are your springboard into our personally recommended Practice Exercises and Pro Tips…
  • Practice Exercises. These help you get the most out AI writers, while ensuring that you’re building your own writing and thinking skills.
  • Pro Tips. We curated some of the best videos from our elite writers, who walk through their writing practices with Writing Visual Studio.

At some point perhaps I’ll mock the interface up, and even get to build it. But these are just preliminary ideas — there are far more creative possibilities, introduced next.

Moving beyond AI as ghostwriter demands creative UX design

Glenn Kleiman helpfully discusses (with the aid of GPT) the roles that AI writers can play — as editor, co-author, ghostwriter, and muse. The panic around cheating focuses on AI as ghostwriter, and we will watch the inevitable arms race between AI generators and detectors play out. Policing is important, but not the only mindset we need to adopt. What might interaction with AI writers playing the other roles look like?

We find clues in the communities spanning both academia and the tech industry who’ve been working on Computational Creativity and most recently, Human-AI Co-Creation with Generative Models. Consider Ken Arnold and colleagues, prototyping generative AI that augments rather than automates human writers. The purpose of the AI is to prompt the author with questions, promoting more critical thinking and better writing:

A team at MIT and Harvard are exploring the addition of audio and visual cues for creative writers, along with text: this paper exemplifies the kind of detailed analysis of tool usage that the Writing Synth hypothesis requires:

Continuing with creativity, consider the extraordinary work of Sarah Schwettmann who shows in this keynote talk how generative AI for The Met renders images of cultural artifacts that fill the gaps between artifacts that have been discovered. Thus, using “Generist Maps“, we can ask what might have happened if two cultures had met?

If this is possible for images, then is it not plausible to envision AI writers drafting texts in the interstitial spaces between known evidence, or between polarised positions in an argument? And might visual interfaces such as the above not be an engaging way to work with drafts ?

In another project, Schwettmann’s team describe the Latent Compass, a prototype to help individuals generate images that match their intuitions about the meaning of complex terms (e.g., “more festive”, “more inviting”).  In a writing context, I can see authors teaching their AI assistant with examples of what they mean by “the crisis motivating a research program”, or “artful critique of an argument”, which become new, user-defined modulators. I would see such developments as evidence for the writing synths hypothesis.

The Human-AI co-creation community also offers us conceptual language to describe how the human and AI can be configured to co-create together, such as this example from Michael Muller and colleagues:

[Update 27 Mar 2023] Most recently they have proposed a set of user-centred design principles to guide generative AI tools, which I am looking forward to thinking through in relation to the writing studio concept:

So, those are glimpses of where we may be heading with human-AI co-writing. But right now, in the true Silicon Valley ethos of “move fast and break stuff”, we are witnessing the largest scale introduction of AI in education, with no evidence of its utility for learning. And it is in the trenches of everyday education, at school and university, and professional learning in the workplace, where the writing synth hypothesis must be tested.

Teaching and assessing writing: many hopes and fears, little evidence

GenAI is a system shock because teaching and assessment regimes rest on the assumption is that the learner has written the text, and that the goal is to assess their ability to do so unaided by anyone or anything else (other than the passive capabilities of word processors). Learners may, of course, draw on others’ work, but only following well-established guidelines (e.g., through quoting and citing), in order to maintain academic integrity. Some students cross the line into the territory of student misconduct (the reasons for which are complex), and an array of policies and software products to police this are in place.

However, rather than simply banning AI writing, this has also triggered an outbreak of creativity as educators share and debate ways to actively embrace the new possibilities of composing with AI, as a new way to cultivate students’ critical faculties. This is in my view absolutely the way forward. Our graduates must know how to orchestrate these instruments and (to borrow an aviation metaphor) fly them within their ‘flight envelope’ — understanding the limits within which they can be trusted to perform reliably, before the wings drop off…  Beyond that, if they’re to find work in the creative professions, students must be able to show the additional value that distinguishes them from 100% AI-generated writing, or mere AI app operators who can simply click buttons.

In my own university we are advising effective ethical engagement, and resourcing academics for shorter and longer term adaptation of their assignments, and most other universities are doing the same. This is a holding pattern while we wait for the dust to settle. The web is full of proposals for engaging students in using ChatGPT creatively (101 ideas), while others warn of the death of thinking. These myriad hopes, fears and advice are filling the vacuum of evidence at this transition point. In a year’s time we’ll have many anecdotes and practitioner reports, and the first robust peer reviewed research evidence.

However, while generative AI is undeniably new, we are not in completely uncharted waters. AIED research has been under way for over 40 years. There are communities dedicated to prototyping and evaluating computational support for writing, conversational user interfaces and pedagogical agents, to name just three at the intersection of ChatGPT as a design concept. The media conversation would be more informed if these researchers can translate their work into accessible forms for wider audiences, as well as apply their expertise to show how generative AI can be designed and deployed in ways that respect with what we already know. We’ve made a start on that conversation in my own institution.

[Update 14 Aug 2023: An expert forum on the future of assessment in the age of AI just wrapped up, and the report will be shared in this TEQSA webinar]

Knowledge, skills and dispositions for critical engagement with AI

Amidst all the excitement among the optimists, let’s consider one of the most prevalent aspirations: that students will critically engage with AI draft writing, identify its weaknesses, and show how they have improved on it in their submitted work. While academics proposing these ideas are able to do this, I wonder if they overestimate their students’ knowledge, skills and dispositions to do so.

  • Curriculum/domain knowledge is needed to validate factual claims and spot significant omissions.
  • Rhetorical analysis and writing skills are needed to improve on prose which may in fact exceed many students own ability
  • Dispositions such as the curiosity and authenticity are needed to resist the temptation to just run with what the AI served up.

These qualities must be demonstrated rather than assumed, and educators should design for wide variability among their students in their capacity to critically engage. This is just one example of the evidence that needs to be gathered. [Update 8 June 2023: after 1 semester teaching with ChatGPT, we have initial evidence]

[Update 27 Mar 2023] The Academic Integrity debate around generative AI is (understandably) skewed to the ‘dark side’, and badly in need of more sophisticated vocabulary to talk about what it means to write with integrity with AI. Katy Gero’s exciting research illuminates how creative writers feel about AI writing aids, and is exactly the kind of work we need now. I’ll highlight just one aspect of her work, around the differing ways that writers feel about “authenticity”:

“Writers talked about authenticity, or their ‘voice’, as a concern when it came to incorporating the ideas or suggestions of others. Here, we describe four types of authenticity issues that came up in our interviews: 1) the reader’s sense of authenticity, 2) the impact of viewing suggestions, 3) differing opinions on where authenticity lies, and 4) human v. computer authenticity issues.” (Gero, 2022: p.106)

Gero’s work may offer us concepts and language to help students develop their own sense of what it feels like to work authentically with AI writers.

Writing analytics and academic integrity

(An earlier version of this section was originally posted here)

Recall Analytics in my envisioned writing studio. In the near future, GenAI will be fully integrated into interactive tools for writing, coding, and other creative work with image, music, animation, video etc… I envisage our students will become power-users. Human-AI interaction ‘flow states’ will become a synergistic blur, as prompts are invoked by the learner or offered by the machine, and rejected, adopted, adapted — each in the space of a few seconds. Tens of thousands of times in the production of an assignment.

Asking a student to “declare/document what role AI played” after hours/days/weeks of working in close partnership with such tools now becomes an impossible question to answer.

Instead, following the Writing Synth hypothesis, we look to the music world and borrow a studio recording session analogy: we immerse ourselves in our work, it’s all being recorded, and then we need to replay and review, dissect and debate, re-record elements, or start over…

In educational terms, such tools will be scaffolding “reflection-on-action” (Donald Schön) by the learner, possibly also with peers, and the teaching/coaching team. In time, they develop the capacity to engage in increasingly nuanced “reflection-in-action”, making improvised decisions about how and when to call on AI…  In the language of human-computer interaction research, such tools will support Retrospective Cued Recall.

Analytics crunching that data will make visible patterns that are useful for improving performance. My colleague Antonette Shibani has already prototyped this (see below). We will be able to see — literally — how virtuoso performance with such tools differs from less developed performances. This can serve as formative feedback to the learner, and assist should academic integrity questions arise.

[Update 26 Apr 2023] Antonette Shibani, et al (2023). Visual representation of co-authorship with GPT-3: Studying human-machine interaction for effective writing. 16th International Conference on Educational Data Mining

The fundamental question, then, is whether students are learning to produce great work. And in the future, great work will not be merely what can be automated. As Michael Feldstein has noted, students must learn the limits of GenAI, so that they develop the qualities needed to produce work that is beyond full automation — and stay employed.

And so we return to assessment.

If you can’t write without AI, can you really write?

In a prescient paper written at the turn of the 90s, Gavriel Salomon, David Perkins and Tamar Globerson considered critical educational questions that they envisaged arising with “intelligent technologies” as they termed them. When we ask what effect AI has on students, they distinguish between performance with the AI, and the effects of using AI on the student, assessable once the AI is removed. Intriguingly, they invite us to imagine a positive, futuristic scenario:

“For another illustration, consider the possible impact of a truly intelligent word processor: On the one hand, students might write better while writing with it; on the other hand, writing with such an intelligent word processor might teach students principles about the craft of writing that they could apply widely when writing with only a simple word processor; this suggests effects of it.”

Well, here we are! Fast-forward 30 years to today, and some have argued that ChatGPT is an educational disaster because we only learn to think by writing (Rob Reich, p.20). Decades of research into writing does indeed show that the writing process activates many cognitive faculties for critical thinking. But the roles that a conversational, generative AI agent can play in provoking deeper thinking (see above examples) are not taken into account by such cognitive models, which assume a solo author.

Salomon et al. argue for mindful versus mindless engagement with AI to achieve high performance with AI, and pose the assessment question now confronting us today: should we evaluate what a student is capable of when using AI to augment their intellect, or the “cognitive residue” as they term it — how well they perform once stripped of the AI ? For many educators, it would be a dereliction of duty to turn out graduates who could not write well with a pen and paper, while for others, that is to be stuck in the past. The imperative is to graduate capable of high performance with a profession’s state of the art tools. It may of course be a false dichotomy if the latter is impossible without the former, but that is an empirical question.

Writing in the early 90s, pre-Web, pre-mobile, pre-Big Data, and pre-LLMs, the authors conclude that we cannot afford to assess only AI-augmented student performance. After all:

“Until intelligent technologies become as ubiquitous as pencil and paper—and we are not there yet by a long shot—how a person functions away from intelligent technologies must be considered. Moreover, even if computer technology became as ubiquitous as the pencil, students would still face an infinite number of problems to solve, new kinds of knowledge to mentally construct, and decisions to make, for which no intelligent technology would be available or accessible.”

We might question this assumption now — but something deep inside us as educators might whisper that we will have really lost the plot if our graduates cannot function without computational support. The resolution may lie in what exactly we want students to bring. Rose Luckin and Margaret Bearman have argued that it is pointless to assess students on anything that AI can do better, which is a rapidly rising waterline (Salomon et al. contest this). I’ve also argued that we need to move to higher ground and  harness analytics and AI to help where they can in cultivating the qualities and capabilities that are still distinctively human. How about we start with dignity, compassion and justice.

To close…

So, that’s the Writing Synth Hypothesis. I had fun writing it — let’s see how it all unfolds. This is indeed an extraordinary time.

Your comments are most welcome: my blog doesn’t have great discussion tools, so join the conversation in this LinkedIn thread.

HuCETA: Human-Centered Embodied Teamwork Analytics

After about 7 years working on multimodal teamwork analytics (specifically in nursing simulations) with Roberto Martinez-Maldonado, and then PhDs with Vanessa Echeverria & Gloria Fernandez — and more recently in an ARC-funded project with Dragan Gasevic, Lixiang (Jimmie) Yan, Linxuan Zhao — we are moving towards theoretically grounded, open source infrastructure for analysing collocated teamwork. We’ve distilled the essence of all that we’ve learnt into a new conceptual framework called HuCETA:

Echeverria, V., Martinez-Maldonado, R., Yan, L., Zhao, L., Fernandez-Nieto, G., Gasevic, D., & Buckingham Shum, S. (2022). HuCETA: A Framework for Human-Centered Embodied Teamwork Analytics. IEEE Pervasive Computing, 1-11. https://doi.org/10.1109/MPRV.2022.3217454 [Open Access Eprint]

Abstract: Collocated teamwork remains a pervasive practice across all professional sectors. Even though live observations and video analysis have been utilized for understanding embodied interaction of team members, these approaches are impractical for scaling up the provision of feedback that can promote developing high-performance teamwork skills. Enriching spaces with sensors capable of automatically capturing team activity data can improve learning and reflection. Yet, connecting the enormous amounts of data such sensors can generate with constructs related to teamwork remains challenging. This article presents a framework to support the development of human-centered embodied teamwork analytics by 1) enabling hybrid human–machine multimodal sensing; 2) embedding educators’ and experts’ knowledge into computational team models; and 3) generating human-driven data storytelling interfaces for reflection and decision making. This is illustrated through an in-the-wild study in the context of healthcare simulation, where predictive modeling, epistemic network analysis, and data storytelling are used to support educators and nursing teams.

What could Learning Analytics learn from HCI theory?

It’s good to share this chapter that’s been brewing for about a year now, with helpful feedback from quite a few colleagues en route, gratefully acknowledged. I go back to my roots and share some viewpoints from HCI on my current field of Learning Analytics. This preprint will appear (subject to minor production edits) in the forthcoming book:

Buckingham Shum, S. (In Press). What could Learning Analytics learn from Human-Computer Interaction theory? In: Kathryn Bartimote, Sarah Howard & Dragan Gašević (Eds.), Theory Informing and Arising from Learning Analytics. Springer Nature

Abstract: The design of Learning Analytics (LA) tools is an example of the general problem of designing interactive tools, which is the focus of Human-Computer Interaction (HCI) research and design practice. LA as a field must understand how to embed LA into organisations and the design of effective, trustworthy human-computer systems is where HCI theory and practice have much to offer. Consequently, this chapter argues that LA can learn from (i) the way that theory has evolved in HCI, (ii) the field’s methods for evaluating interactive systems at different scales, and (iii) HCI debates how established scientific theories and methods relate to design theories and methods. As a highly interdisciplinary applied field, LA (like HCI) faces the challenge of maintaining academic standards in the conduct and review of research from many disciplinary traditions. I propose that HCI offers inspiration for researchers seeking rigorous methods to design and evaluate LA in authentic contexts, including principles to maintain their intellectual rigour, which will also be of interest to LA journals and conferences seeking to maintain peer review standards.

[Update 11 Nov 2024] The book is due out soon, and includes in conversation chapters and podcasts:

Theory Informing and Arising from Learning Analytics delves into the dynamic intersection of learning theory and educational data analysis within the field of Learning Analytics (LA). This groundbreaking book illuminates how theoretical insights can revolutionize data interpretation, reshape research methodologies, and expand the horizons of human learning and educational theory. Organized into three distinct sections, it offers a comprehensive introduction to the role of theory in LA, features contributions from leading scholars who apply diverse theoretical frameworks to their research, and explores cutting-edge topics where new theories are emerging. A standout feature is the inclusion of three “in conversation” chapters, where expert panels dive into the topics of ethics, self-regulated learning, and qualitative computation, enriched by accompanying podcasts that provide fresh, thought-provoking perspectives. This book is an invaluable resource for researchers, sparking debates on the evolving role of theory in LA and challenging conventional epistemological views. Published by Springer, it is an essential read for both aspiring and seasoned scholars eager to engage with the forefront of LA research.”

ALASI 2022 – special call to schools!

I’m delighted to say we are hosting the Australian Learning Analytics Summer Institute for a day and a half 8-9 December.

Learning Analytics has been dominated to date by higher education, but this is changing as ed-tech products get more data-intensive, and now AI-enabled, and business intelligence services and trained staff become part of school life. So this year we are particularly encouraging school leadership and teachers to join us, to share progress in their contexts, and learn from peers within and beyond the school sector. This also includes those in government education departments at state and federal level.

Learning Analytics is particularly focused on how we can harness the power of data science to make sense of student data in a timely manner, to close the feedback loop — either to the student, or to help their teachers make suitably differentiated interventions in time to make a difference to the outcome. (This is in contrast to what has been termed Academic Analytics to help school leaders reflect on cohort-level outcomes with more conventional school data, but not at the speed and detail needed to help  individual learners on a weekly basis.) Some examples of LA in schools are in this “LA in schools” collection, several papers in this collection on LA for 21st century competencies, this lit review on LA for knowledge creation/inventing, and this work on researcher/teacher partnerships to design LA for a school LMS.

Critical questions arise, of course, around the responsible use of educational data — whether what is being counted and visualised on all those glossy dashboards is educationally valuable, who gets to design it, who gets to interpret it, and what actions may flow. To that, we might add concerns from some quarters about the growing role of data-intensive companies in public education (especially with the pandemic-driven rush online), and the privacy tradeoffs we are willing to negotiate for cloud services.

So we are inviting you to participate in a School Show & Tell Panel…

  • We are hoping school leadership and teachers will be interested in sharing their experiences with learning analytics, platforms and their own data practices with the community.
  • In the Show and Tell portion, leadership and teachers will have an opportunity to demonstrate a tool or approach they are using in their school and discuss their experience. Each presenter will be given a 10-15 minute time slot.
  • Presentations may take the form of a digital poster, short series of slides, or a demonstration. Presenters are also encouraged to present works in progress, questions or issues a school may be working on around the use of learning analytics.
  • All school presenters would then participate in a panel discussing their work, experience and critical insights into the use of learning analytics in schools.
  • The ALASI deadline for submissions is 20 October, but we are happy to extend proposals for this schools panel to 1 November. Please contact Sarah Howard and me if you have any questions, or suggestions of hot topics you’d love to see covered: Simon.BuckinghamShum@uts.edu.au;  sahoward@uow.edu.au 

Longer sessions: In addition, if anyone would like a longer slot for a deeper dive interactive session, there are 45min and 90min slots available. See the website for the interactive formats you might use. Deadline 20 Oct.

We want to create an attractive day for the schools community, and hope this is a pre-cursor to a larger event in 2023 bringing school and higher education learning analytics practitioners together.

Embedding Learning Analytics in a University: Boardroom, Staff Room, Server Room, Classroom

Here’s the open access preprint of a chapter to appear in a forthcoming book edited by Olga Viberg and Åke Grönlund. I was grateful to be invited to contribute to this, and it was an enjoyable reflective journey figuring out how to tell the story. I hope you enjoy exploring the four rooms!

Buckingham Shum, S. (2022). Embedding Learning Analytics in a University: Boardroom, Staff Room, Server Room, Classroom. In Viberg, O. and  Grönlund, Å. (Eds.), Practicable Learning Analytics, SpringerNature.

Abstract: In this chapter, I describe and reflect on the last 8 years at an Australian public university, inventing, piloting and evaluating Learning Analytics tools, specifically focused on data-driven personalised feedback, leading in some cases to integration with the institution’s learning technology ecosystem, and accompanied by staff training and support. I will summarise this as conversations in the Boardroom, the Staff Room, the Server Room and the Classroom, reflecting the different levels of influence, partnership and adaptation required to introduce and sustain novel technologies in the complex system that constitutes a university, or indeed, any educational institution. This chapter is pragmatic, documenting aspects of our work that are typically not the focus in research papers, intending to make a practice contribution.

Keywords: Organisational Strategy, Innovation Diffusion, Personalised Feedback

Dec’22 update: I was invited by the Leiden-Delft-Erasmus Universities Centre for Education and Learning to share this work with them at their annual conference so here’s the replay [slides], together with the fab live drawing  by Mark van Huystee!

Live drawing by Mark van Huystee

Framing Professional Learning Analytics as Reframing Oneself

It’s been rewarding working with close colleagues on this, weaving our ideas together over the last year. Here’s the Open Access Preprint (final version has some minor edits). It will appear later this year in what should be a really interesting special issue on “Designing Technologies to Support Professional & Workplace Learning for Situated Practice”.

Buckingham Shum, S., Littlejohn, A., Kitto, K. & Crick, R. (2022). Framing Professional Learning Analytics as Reframing Oneself. IEEE Transactions on Learning Technologies, 15(5), pp.634-649. https://doi.org/10.1109/TLT.2022.3190055

Abstract: Central to imagining the future of technology-enhanced professional learning is the question of how data are gathered, analyzed, and fed back to stakeholders. The field of learning analytics (LA) has emerged over the last decade at the intersection of data science, learning sciences, human-centered and instructional design, and organizational change, and so could in principle inform how data can be gathered and analyzed in ways that support professional learning. However, in contrast to formal education where most research in LA has been conducted, much work-integrated learning is experiential, social, situated, and practice-bound. Supporting such learning exposes a significant weakness in LA research, and to make sense of this gap, this article proposes an adaptation of the Knowledge-Agency Window framework. It draws attention to how different forms of professional learning locate on the dimensions of learner agency and knowledge creation. Specifically, we argue that the concept of “reframing oneself” holds particular relevance for informal, work-integrated learning. To illustrate how this insight translates into LA design for professionals, three examples are provided: first, analyzing personal and team skills profiles (skills analytics); second, making sense of challenging workplace experiences (reflective writing analytics); and third, reflecting on orientation to learning (dispositional analytics). We foreground professional agency as a key requirement for such techniques to be used effectively and ethically.